Pricing

All ELH Health contracts are direct, annual, and invoiced. Pricing scales with active members and includes implementation, training, and quarterly business reviews.

Enterprise

$8 per active member per month, billed annually

For chains, clinics, and telehealth practices serving up to a few thousand members.

  • Up to 25 sites
  • Hierarchical org → site → trainer → member
  • SSO (SAML 2.0 + OIDC) included
  • SCIM v2 inbound provisioning
  • BAA available
  • Tamper-evident audit logs (7-year retention)
  • Dedicated success manager
  • Quarterly compliance review
  • 4-hour support SLA, business hours
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Enterprise Plus

Custom · multi-year terms · custom SLAs

For multi-region deployments and operators with single-tenant requirements.

  • Unlimited sites and members
  • Single-tenant database (private region)
  • Customer-managed encryption keys (CMK)
  • Custom data residency (US East / US West / EU / Canada)
  • Per-tenant API gateway
  • Named security engineer
  • Dedicated implementation team
  • 1-hour incident response, 24×7
  • Bridge letters and on-site security review
Talk to sales

Included on every plan

Implementation4–8 weeks of guided onboarding (SSO, SCIM, branding, training)
MigrationFrom spreadsheets, MyFitnessPal Premium, Trainerize, custom EMR exports
TrainingLive trainer onboarding sessions, recorded library, written runbooks
ReviewsQuarterly compliance + utilization review with named CSM
Data exportJSON / CSV at any time; 30-day post-termination retention
SLA creditsPro-rata credits on missed availability or response targets

Pilot programs (3 months, single site, prepaid) are available case-by-case. Email hello@elhhealth.app to discuss.